If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the emergency button within the cab will alert the Building Floor Director/Security at the main elevator board and the Lexington lobby security desk that the elevator is malfunctioning. The cab number will be identified. The attendant will establish two-way communication with elevator occupants until help has arrived.

In the event of a power outage, all elevators can be selectively operated on the building emergency generator system. The lobby attendant at the main board in the lobby at the time of the power outage will survey the elevators via the communication system and establish which elevators have occupants in them. Communication with passengers in all elevators will be on going until elevators are returned to the main lobby and the passengers are released.